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Explore: The International Travel Insurance

Witness the thrilling experience of travelling overseas with Explore - the international travel insurance that protects you against health and travel-related emergencies and expenses.

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Understanding Explore- Our International Travel & Health Insurance Plan

Explore is a travel insurance policy for international journeys, promising complete protection from health and travel risks throughout your overseas tour. As a travel and health cover, Explore offers coverage for emergency hospitalisation, in-patient care, compassionate visit, daily allowance, and personal accident expenses. Also, the travel policy supports you during any non-medical trip-related contingencies such as trip delays, cancellations, interruptions, loss of checked-in baggage or passport, and medical evacuation.

Amid these uncertain times when infections are spreading uncontrollably and foreign treatment expenses are unbearable– you cannot afford to travel without a travel cover. The right travel insurance – Explore – saves your trip and budget from draining due to any unforeseen health and travel emergency. Whether you are travelling for leisure, work, or as a student– with the Explore travel policy, you can enjoy your tour without worrying about expenditure on unexpected health and travel issues. Read on to learn more about the Explore policy’s coverage, eligibility, and add-on benefits in detail.

Plan Highlights of Explore Travel Insurance Policy

  • Extensive coverage based on individual basis.
  • Offers single-trip & multi-trip options for vacationers & frequent flyers.
  • No minimum or maximum age bar for single-trip option.
  • Double sum insured benefit in case of hospitalisation due to accident.
  • Maximum policy period of up to 365 days.
  • Provision to add family members under the same plan on individual basis.
  • Online extension of the policy up to 365 days under single-trip options.

Explore Plan Highlights











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    Covers Multiple trips within a policy period Subject to max trip duration per trip.
    Kindly enter the country to view the plan features
    • Silver
    • Gold
    • Platinum
    Benefit Benefit Coverage Amount Deductible
    Hospitalization Expenses Yes -
    In-patient Care Up to SI US $ 100 / € 75
    Life Threatening Condition for PED 10% of SI US $ 100 / € 75
    Out-patient Care US $ 50,000 US $ 100 / € 75
    Daily Allowance
    In case of Hospitalization we even pay an extra specified amount per day of stay at the hospital to meet numerous allied expenses such as attendant meals, transportation and communication incurred etc.
    US $ 25 per day, max 5 days 2 days
    Dental Expenses US $ 300 US $ 100 / € 75
    Personal Accident US $ 15,000 -
    Medical Evacuation
    Covers all costs incurred for any emergency transportation and evacuation services, to transfer you to an appropriate medical facility within our network.
    US $ 50,000 -
    Trip Options
    Single Trip Yes -
    Multi Trip (Policy will be on annual basis) Yes -
    Trip Duration (days) Minimum:2, Maximum (Single Trip):365 -
    Maximum (Multi Trip) 45 or 60 days -
    Entry Age - Single Trip Minimum:1 day,Maximum:No Age Bar -
    Entry Age - Multi Trip Minimum:1 day,Maximum 70 years -
    Sub-limits applicable as per Appendix Yes -
    Family Option* Yes -
    ^Optional Benefit: Life Threatening Condition Due To PED - provides coverage for Pre-existing diseases for Life Threatening Conditions under Hospitalization Expenses up to the limits mentioned in the Policy schedule .

    Download the Brochure for Explore Complete Plan Details

    Download Explore complete plan details

    Read Through it!
    Get Complete Policy Details in the Brochure With Our Expert Assistance!

    Add-ons to cover your specific needs

    Refund Of Visa Fee

    Refund Of Visa Fee

    Reimbursement of Visa fee if Visa got rejected for no fault or negligence on part of the insured.

    Overseas Travel Insurance Policy Details

    • Single Trip
      • Minimum entry age: 1 day
      • Maximum entry age: No bar
    • Multi Trip
      • Minimum entry age: 1 day
      • Maximum entry age: 70 years
    • Coverage Option: Available on an individual basis
    • Age of proposer: 18 years or above

    • Relationship for Family Option: Self, Spouse, dependent children (who have not attained Age 25 Years) and Parents

    • Eligibility: Prospectus whose place of residence is in India

    • Policy Period Start Date: The policy start date shall be from the 00:00 hours of the next day of the proposal receipt at branch, proposed policy period start date opted by you or cash received date/instrument date, whichever is later.

    Download Terms & Conditions
    • Medical treatment taken outside the Country of Residence if that is the sole reason or one of the reasons for the journey.

    • Any Treatment, which could reasonably be delay until the insured person's return to the Country of residence.

    • Any dental treatment or surgery unless necessitated due to an injury.

    • Circumcision unless necessary for treatment of an illness or as may be necessitated due to an accident.

    • Treatment of any Congenital Anomaly or llness or defects or anomalies or treatment relating to birth defects.

    • Hormone replacement therapy.

    • Weight management services and treatment, vitamins and tonics related to weight control programs, services and supplies including treatment of obesity (including morbid obesity).

    Insurance Claim Process

    No matter which part of the world you are,we're just a call away!

    Claim Notification

    Claim Notification

    In case of claim notify us immediately on any of the below touch-points for hastle free processing and speedy settlement.

    US and Canada


    Toll Free Number- +1 8443013135/ +18443013146

    From the Rest of the World


    Call Back Facility- +91 1244498760


    Fax- +91 124-4006674



    In case of reimbursement of treatment expenses reach us at the below touch-points



    Toll Free- 1800-102-4488


    Fax Number- 1800-100-5577


    Care Health Insurance Limited

    Care Health Insurance Limited , Unit no. 604-607, 6th Floor, Tower C, Unitech Cyber Park, Gurgaon – 122001

    Voice of our Customers

    Rameshchandra Jagjveen

    review Good customer service by Salam. Had a smooth experience of buying travel insurance policy online.

    Jaydeep Kumar

    review I would like to appreciate your service, support and guidance to settle claim on time, Mr Raja was so polite and helpful during entire process. Good Job.

    Shradda Yadav

    review Purchased Schengen international travel insurance. Hassle Free insurance buying process. Highly Recommend Care Health Insurance.

    Neha Jain

    review Happy with the support provided during the process of selecting international travel insurance plan for Europe.

    Sonika Kamboo

    review Very interactive and helpful customer care. Overall experience of buying travel insurance was easy and hassle free.

    CHI took away our financial pain

    We thank you for processing our claims under explore policy towards our tour to Malaysia. We have received due payments against our claims without any deductions.

    Pradeep Kumar

    Travel Insurance


    Thanks for processing my claim papers

    Thank you very much for settling my insurance claim for the delayed baggage. I am very satisfied with the process. In this regard, I would also like to express my gratitude and appreciation for Ms. Deepika Munjal, who dealt with my case.

    Ardaman Jit Singh Sandhu

    Travel Insurance


    The entire team deserves appreciation

    I have no words to explain my experience with regard to my medical claim, which was settled within 10 days of submission.

    Dinesh Singh

    Travel Insurance


    CHI is a reliable insurance company

    Happy to receive the forwarded mail and note that my claim made for hospitalisation is approved. Thanks for that! Care Health Insurance is a reliable insurance company in India and lived upto my expectation.

    Aman Jit Singh

    Travel Insurance


    Appreciate the support

    We have received the claim amount. And would like to thank all the team members for their contribution.

    Arpan Singhal

    Travel Insurance

    Care Health Insurance has been consistently among the top travel insurance players. We, at Care Health Insurance, operate on the core philosophy of customer satisfaction and safety. We offer unique travel and health insurance covers keeping in mind the medical exigencies faced by travellers of all kinds. Our travel insurance products are cost-effective and promise superior quality services with a hassle-free claim settlement. The best part is you can customise the travel insurance plans according to your medical needs and preferences. With an in-house claims management team, we promise the shortest processing time of 2 to 4 hours for cashless claim approval. So far, we have successfully settled 30 lakh+ claims. Our travel insurance plan – Explore has been awarded as the Best Travel Insurance Product and also India’s most preferred Travel Insurance by IMP Travel & Tourism Awards.


    Insurance India
    Summit & Awards 2018


    30 Lakh + Claims Settled^^


    Cashless claim processing
    in approx. 2 hours

    ^^number of claims settled as on February, 2022



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    Most Frequently Asked Questions

    Q. What is International Travel Insurance?

    An international travel insurance plan is a type of insurance plan that covers a range of medical and non-medical expenses the insured may incur during an emergency when travelling outside India.

    Q. Is it Mandatory to buy Travel Insurance?

    An international travel insurance policy is not a mandatory requirement in many countries. However, in some destinations, a valid international travel insurance plan is a prerequisite for visa application and during entry at the time of immigration check, e.g. a Schengen Visa. It is advisable to check the visa application rules of the country you intend travelling.

    Q. Why should I buy the Explore International Travel Insurance Plan?

    Care International travel insurance plan gives you adequate financial support against various events that can occur during an emergency while travelling overseas. That includes trip cancellation, loss of baggage, and medical treatment.

    Q. How to extend international travel insurance Explore Policy?

    The policyholder can apply for policy extension online by paying the premium. One can extend a single trip policy up to a maximum trip duration of 365 days. The policyholder must apply for an extension before the policy expires and submit requisite documents, including health declaration. Our team will verify the information and grant permission for an extension of the policy. One cannot extend a multi-trip policy.

    Q. Do I have to go for a medical test to buy International Travel Insurance?

    One need not undergo a pre-policy medical check-up for buying the EXPLORE policy. However, the customer must submit a health declaration mentioning any existing medical condition. It will not have an impact on the policy issuance or premium cost.

    Q. What is the geographical scope of coverage in EXPLORE?

    Our Explore overseas travel insurance cover is available for the following geographies

    Asia, Australia, New Zealand, Africa, Europe, Worldwide Excluding USA & Canada, Worldwide Excluding USA, Worldwide Including USA & Canada

    Q. What is the advantage of buying the International Travel - Platinum Plan?

    Our Explore travel platinum plan offers a high sum insured and has no sub-limits on in-patient care expenses. Please refer to the policy T&C.

    Q. Can I buy the policy after I have travelled outside India?

    You cannot opt for the policy after your trip starts. International travellers must apply for an international travel insurance policy in India before the start of their visit from India.

    Q. Can I change the Policy Sum Insured after I have started my trip?

    A policyholder is not allowed to change the policy sum insured & geographical scope after the start of the international trip. However, one can opt for policy extension if one requires extending the duration.

    Q. What is the minimum & the maximum trip duration covered in Explore?

    You can purchase EXPLORE plan for your international trip of:

    The Explore plan offers coverage for a minimum trip duration of 2 days and a maximum trip duration of 365 days in our single trip plans. Our multi-trip plans (Explore Asia, Explore Silver, Explore Gold, and Explore Platinum) offer coverage for 30, 45, or 60 days. The policy can be extended up to a maximum duration of 365 days. A single trip policy will not cover once the coverage duration reaches 365 days, whereas a multi-trip policy cannot be extended.

    Q. Can I buy international travel insurance for my parents above 70 years of age?

    Yes. You can opt for international travel insurance for your elderly parents. Please check the maximum entry age eligibility in the travel plan that you have selected.

    Q. Can I avail cashless facility for hospitalization under Explore Plan?

    We offer the cashless facility at our network hospitals for all emergency hospitalization (with a duration exceeding 24 hours). Contact the helpline numbers to know about cashless travel insurance cover in nearby network hospital during a medical emergency.

    Q. Is International Travel insurance mandatory for Schengen Visa?

    Yes. Schengen travel insurance plan is a mandatory proof/document for any person applying for a Schengen Visa. Opt for our customized plan for your foreign travel to European countries.

    Q. Do you provide financial assistance for the Explore Plan?

    Yes. CHI provides 24X7 assistance during your trip. You can contact us on our toll-free numbers. You can also write to travelassistance@careinsurance.com

    *Please read the policy terms and conditions carefully to verify the benefits and exclusions in detail.


    Download the Brochure for Explore Complete Plan Details

    Download Explore complete plan details

    Read Through it!
    Get Complete Policy Details in the Brochure With Our Expert Assistance!

    Reach out to us
    Whatsapp 8860402452



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