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    Self Help through Website

    Please visit Self Help Portal for changing your contact details such as Address, Email ID and Mobile number as well as for placing request online for Policy documents and tracking your Request status.

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At Care Health Insurance Limited(formerly known as Religare Health Insurance Company Limited), the principal purpose for our existence is to ensure that our customers enjoy quick & hassle-free access to best-in-class healthcare delivery facilities, and we live this objective through our seamless claim process. Our 8250+ network of hospitals make the claim management quick and convenient for you.

Through the seamless procedures at Care Health Insurance(formerly known as Religare Health Insurance Company Limited), you can enjoy the convenience of making health insurance claims from the comfort of your home. All you are required to do is adhere to a 3-step process and avail cashless treatment or reimbursement of your medical expenses.

Please note - For Reimbursement claims only -

Claim payments are made through Online Bank Transfers only. Please submit cancelled cheque of the policy holder and relevant details as mentioned in Section G of the Claim Form, when applying for a reimbursement claim.

Please submit original documents (mentioned below) for speedy claim disbursal. Indoor Case Papers - This document is prepared by hospital on daily basis which maintains daily doctor notes, nursing notes, patient progress details and having patient condition summary from the date of admission till discharge Hospital Discharge Summary - Summary of hospitalization period including – Admission date, discharge date, diagnosis, line of treatment given to patient during hospitalization and further advice on discharge. Payment Receipts – Receipts of payment done to hospital authorities towards all bills, investigation reports or any other procedure done. Consultation Papers – Written prescription of the Medical Practitioner with whom patient has consulted.

What are the lists of Non Payable items?
How do I find a list of Care Health Insurance Limited(formerly known as Religare Health Insurance Company Limited) Network hospitals?
What happens to my Sum Insured after a claim is filed?
What are the reasons for deduction in claim amount?
How to Track your claim?
How does one file a claim for reimbursement?
How do we avail cashless treatment for planned/emergency hospitalization?
Can a request for Authorization of cashless treatment be declined?
How does one obtain the Authorization letter?
What is Cashless Claim?
What do you mean by Network and Non-network Hospital?
What is the maximum number of claims allowed during the policy period?
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