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Health Insurance

Health insurance is a security cover wherein the insurer bears the insured person’s healthcare costs for regular premium payments. You can opt for health insurance on an individual or family floater basis.

  • Premium Discount on Multi Year Policy*
  • 19000+ Cashless Healthcare Providers^^
  • Tax savings upto 75000* under section 80D
  • Reliable Claim Settlement with Over 30 lakhs Claims Settled**
  • Hassle-Free Experience with 95.2% Claim Settlement Ratio##
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    What is Health Insurance?

    Health insurance is a type of insurance that pays for insured members' medical expenses due to accident, illness, or injury. It is an indemnity-based agreement under which the insurer promises to bear the hospitalisation costs, OPD charges, doctor’s fees, medications, and other medical bills concerning the insured. The importance of health insurance has shot up in the last few years due to the alarming spread of lifestyle diseases among people at all stages of life.

    Under the policy, the insurance company offers various sum insured options, which is the maximum amount the insurer would pay to the policyholder during a medical emergency. In return, the insured members promise to pay out a premium on a periodic basis.

    How Does Health Insurance Work?

    A health insurance plan works on the principles of indemnity, wherein the insurer agrees to pay the amount of hospitalisation cost up to the sum insured. The primary role of health or medical insurance is to lower the financial burden of unexpected life events like illnesses, accidents, and ailments.

    The formula is simple– your health insurer provides financial support during medical emergencies in return for a regular premium payment. Yet, there’s more to a health policy than only the premium and sum insured, as shown here-

     

    how insurance works how insurance works

    Benefits of a Medical Insurance Policy

    With over an 8% year-on-year increase in medicine prices, medical tests, and hospital charges across India, families have realised the importance of affordable health insurance while facing a healthcare crisis. Realising the importance of medical cover is just the first step to experiencing the immense benefits of a health cover, especially in light of health-related uncertainties. Here's how buying a health plan benefits you and your loved ones:

     

    Financial Protection against Medical Inflation

    No matter how much health inflation rises, you have our back with comprehensive healthcare insurance covers.

     

    Coverage for Hospitalization Expenses

    It secures you against pre and post-hospitalization expenses, ambulance, day-care procedures, domiciliary care, etc.

     

    Coverage for Critical Illnesses

    Treatment cover for life-threatening conditions come as a blessing, which is available as a separate cover.

     

    Protection above Corporate Health Insurance

    In times of severe health crises, a standalone health policy always scores over an employer-provided health plan.

     

    Cashless Claim Benefit

    Over 19,000+ cashless network hospitals are available for a convenient billing experience at the hospital.

    *Note: Tax deduction on medical insurance premium is subject to rules and regulations of the Income Tax Act.

    Compare Our Best Health Insurance Plans in India

    At Care Health Insurance, we ascertain that you and your family members receive optimum healthcare coverage complemented with an affordable premium. Here are some of our best health insurance policies:

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    Look for best health plan that suits your need!

    Preffered
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    Health Insurance for Family

    Health Insurance that Covers your Loved Ones

    • Annual Health Checkup & Save Tax 
    • Modern Treatments Coverage
    Preffered
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    Health Insurance for Senior Citizens

    Your Parents have always cared for you, Now its your TURN

    • No Pre-policy medical check-up
    • *Annual Health check-up for all insured persons
    Preffered
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    Heart Health Insurance

    Health Insurance that Covers Pre-existing Heart Ailments

    • 541+ Day Care Treatments
    • AYUSH Coverage
    Preffered
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    Pre-Existing Diseases Cover

    Health Insurance for Diabetes, High BMI and Hypertension

    • Dialysis Cover 
    • Day Care Treatments
    Preffered
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    Maternity Health Plan

    Maternity Insurance Plan with Newborn Baby Cover

    • Newborn Baby Cover up to the first 90 days
    • Pre & Post Hospitalization Cover
    Preffered
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    Super Top up Health Plan

    Boost Your Existing Health Cover With Super Top Up Plan

    • Financial Cushion for Medical Emergencies
    • Support for Critical Diseases
    Preffered
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    1 Crore Health Plan

    Health Insurance with Higher Sum Insured

    • Upto 50% No Claim Bonus
    • Individual or Floater Option

    Which Type of Health Insurance Should You Buy?

    You should determine the ideal health plan for yourself and your family by evaluating the healthcare needs, age, and current health status of every member. To help you select the right health policies for every household member, we have created a scenario-based differentiation covering the different needs of individuals and families. Find out which scenario is most-relatable to you and secure yourself with our policy offerings-

     

    If You Have Dependent Family Members If You are Young and Need Complete Coverage

    Want to safeguard the health of your immediate and dependent family, including your spouse, children, and parents? Here’s a perfect choice:

    Care Family Floater Insurance Policy

    The policy covers your entire family’s medical needs with one comprehensive plan eliminating the struggle of maintaining several policies. With sum insured options up to 6 crores, the family plan offers the following features:

    • A Single and Affordable Premium Payout
    • Wide-ranging Sum Insured Options
    • Annual Health Check-ups for Every Insured Member
    • Customizable Policy Benefits like OPD, PED, etc.

    Young adults aged 40 years and below need a complete package of healthcare and financial security. To meet this need, you should choose our inflation-proof insurance:

    Care Plus: The Complete Health Insurance

    The policy comes with all-inclusive healthcare benefits that help keep young adults safe against medical crises. With a no co-payment clause and personal accident coverage, this policy offers the following benefits to early birds:

    • Available on Individual and Family Floater Basis
    • 10% Renewal & 5% Digital Discounts
    • Unlimited Automatic Recharge up to Sum Insured
    • Value-added Services Like e-Consultations, Wellness Programs, etc.

     

    If You Have Elderly Parents to Look After If You Need Protection Against Critical Illnesses

    Your parents and elders need special care when they turn 60 and above. If you are looking for adequate coverage for your elders to enjoy a stress-free and financially secured retirement, here’s your go-to choice:

    Care Senior

    The senior citizen health cover supports older people in paying hefty medical expenses due to old age-related ailments. Available to both individual and floater basis, the policy holds the following unique features:

    • No Pre-policy Medical Check-ups*
    • Annual Health Check-ups for all Insured Members
    • Automatic Recharge of Sum Insured Once in a Policy Year
    • ave Tax up to INR 75,000 u/s 80D

    The treatment of cancer, lung disease, and other critical ailments can completely wash away your savings. So, if you are anticipating any chronic conditions among your family, do check our:

    Critical Illness Insurance

    The policy offers a shield against the medical treatment expenses of 32 critical ailments, like stroke, paralysis, organ transplant, etc. with the following benefits:

    • Mediclaim Policy with Low Premium & Optimum Coverage
    • Easy EMI Option Available
    • Quick Recovery Counselling
    • Coverage for Cancer at all stages

    Why Choose Care Health Insurance?

    At Care Health Insurance, we aim at serving customers beyond basic insurance services. We offer enhanced medical insurance policies with valuable features to meet the diverse medical needs of people across India. Our health insurance plans come with a wide range of sum insured, starting from 3 lacs to 6 crores, enhanced with various healthcare benefits like COVID and OPD-care, cashless hospitalisation, day-care treatment, and annual health check-ups, among others.
    We ensure people receive quality medical facilities without worrying about arranging funds to pay for hefty hospital bills. Along with the standard healthy policy offerings, Care insurance policies are complemented with add-on perks like:

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    • A daily allowance for non-medical expenses
    • Ambulance cover
    • Co-payment waiver for senior citizens
    • Maternity care for to-be mothers, and much more.

    Thus, a health policy is a vital protection shield to buy for oneself and family's financial security against unexpected medical crises.

    Types of Health Insurance Plans

    With Care Insurance, you get some of India's best health insurance plans designed to meet our customers' diverse medical needs. Below are all the types of health coverage that we offer:

    Individual Health Cover

    As the name suggests, it is for individuals, primarily young-aged people with no medical condition to enjoy long-term healthcare security. This individual health insurance policy assures the entire sum insured solely for covering the insured individual's medical expenses. It also covers various other costs, including pre and post-hospitalization expenses, maternity benefits, and much more.

    Family Floater Health Plans

    Under family floater health insurance, you can cover a maximum of 6 family members in one policy against a single sum insured. This policy is to safeguard the health of your entire family. Also, you can add multiple nominees to this plan. The amount of premium in family floater plans is comparatively lower than individual plans. It covers the medical expenses for hospitalisation and treatment during an emergency or planned admission.

    Senior Citizen Health Cover

    This is an old age-special policy for people who have crossed 60 years of age and are called senior citizens. It offers financial assistance to senior citizens who are above 60 years old with no fixed income. Under a senior citizen healthcare insurance plan, older people can also avail of cashless hospitalization, home and day-care cover, AYUSH treatment, COVID care, etc. It is the best way to give your old parents a healthy and peaceful life after retirement.

    Maternity Insurance Plans

    Motherhood is the most crucial phase in a woman's life. Although the journey is challenging, a sound medical policy ensures relaxed hospital coverage throughout pregnancy. If you are starting a family, you should opt for maternity insurance in advance. It covers your pregnancy-related expenses related to normal delivery, caesarean, pre and postnatal, post-delivery care, and vaccination. Maternity insurance ensures premium medical facilities at affordable rates for the mother and her newborn.

    Health Insurance Plans for Pre-existing Diseases

    With age, our elderly family members often suffer from specific medical conditions like diabetes, hypertension, or high BMI. We offer medical covers for pre-existing conditions. These healthcare plans come with special features like day-care treatments, home care, annual health check-ups, and more to care for people with diabetes, high B.P., and BMI.

    Critical Illness Plans

    Incidences of life-threatening diseases are increasing in India at an alarming rate. Critical illnesses such as cancer, stroke, heart ailments, and organ failure can eat away your savings in the blink of an eye. Insurance for critical conditions covers the treatment of all these diseases. It mitigates your hospitalisation expenses along with medication up to the sum insured. It is an affordable indemnity-based product that comes with lifelong renewability.

    Click to know more about Covid Coverage in our Indemnity Plans

    What is Covered under Care Health Insurance Plans?

    Insurance for medical expenses provides you with comprehensive financial protection in the time of urgent need by covering various medical expenses apart from the bills you incur during hospitalisation. The coverage provided is subject to the policy terms and conditions. The expenses covered in medical insurance policies are:

     

    Coronavirus Treatment

    Stay safe amid the looming COVID-19 pandemic with the coverage of specific expenses for coronavirus treatment.

     

    In-Patient Hospitalization

    We cover your expenses like room rent, ICU charges, doctor’s fees, etc., during any planned or emergency hospitalisation up to the sum insured.

     

    Pre-Hospitalization Medical Expenses

    We cover your medical expenses like doctor’s consultation, medical tests, & medication up to 30 days before admission to a hospital.

     

    Advanced Medical Treatments

    Access advanced medical care and get coverage for such treatments, including robotic surgeries, under our multiple health plans.

     

    Daily Allowance

    The everyday expenses during hospitalisation can be considerable! We provide a fixed amount to cover them.

     

    Post-Hospitalization Medical Expenses

    The medical expenses, like follow-up visits and medical tests, are covered up to a period of 60 days immediately after discharge from the hospital.

     

    Domiciliary Hospitalization

    Some health plans offer this benefit where the domiciliary care medical expenses are covered up to a specified period.

     

    AYUSH Treatments

    Don’t let lack of finances deter your faith in alternative medicine. Now, we cover AYUSH treatments too!

    The best medical insurance plans also give maternity benefits as an optional cover for delivery-related expenses. Also, various add-ons are available at an additional premium, including OPD Care, where OPD expenses like OPD consultations, diagnostics, and medicines, are covered.

    Disclaimer: Please check our product pages and prospectus for more details.

    Exclusions

    You cannot raise any claims for the following standard exclusions under health plans:

    • Self-inflicted injuries resulting from suicide or attempted suicide.
    • Diseases, surgeries, or medical events, occurring within 30 days of the policy start date.
    • Expenses arising out of or attributable to alcohol or drug use/misuse/abuse.
    • Treatment arising from or traceable to pregnancy and childbirth, miscarriage, abortion, and its consequences.
    • Tests and treatment relating to infertility and in vitro fertilization.
    • War, riot, strike, nuclear weapons induced hospitalization.

    How to File a Claim under Health Plans

    STEP  1

     

    Emergency

    Intimate within 24 hours of your hospitalization

     

    Planned Hospitalization

    Intimate us 48 hours prior to your hospitalization

    or

    STEP   2

     

    Cashless

    Request for pre-authorization

     

    Reimbursement

    Claim form submission

    Complete the pre-authorization form available
    at the hospitals' insurance/TPA Desk and send us through fax.

     

    Approval

    Approval letter sent by the claim management team

     

    Query

    Hospital/Insured to respond to the query raised by the claim management team

     

    Rejected

    You may initiate the treatment and file for reimbursement claim

    Submission of claim form along with required
    documents, as per the policy terms & conditions

     

    Approval

    Approval letter sent by the claim management team

     

    Query

    Insured to respond to the query raised by the claim management team

     

    Rejected

    We will communicate the reason in case of rejection

    Does Health Insurance Cover COVID-19 Expenses

    Yes, health policies by Care Insurance provide standard coverage for COVID-19 treatment expenses across the network of hospitals. It helps individuals and families safeguard themselves from the constant risk of COVID-19 treatment costs. Our medical policies cover the standard hospitalization expenses related to COVID-19 infection contracted by any insured member. Also, policyholders can enhance the health plans by opting for additional COVID-related benefits, like COVID Care and COVID Care with OPD, as offered under specific policy terms.

    Advantages of Buying Health Insurance Online

    With our digitally-enhanced portal, it is now easier to buy online health insurance. All you need to do is simply select your preferred health cover, fill up the details, and pay through secure transaction modes. Here’s why and how we ensure customer-friendly purchase of medical covers online:

    • Convenient Policy Selection

      Don't worry about scheduling countless appointments with agents to understand policy details. We provide an all-digital policy selection experience wherein you can study, compare, choose, and pay for your insurance anywhere, anytime across India.

    • Chat Option for Queries

      Our team is always available for all your queries concerning the terms and conditions of our healthcare policies. By accessing the live chat option, you can quickly discuss any policy-related matter at your convenience.

    • Instant Premium Quote Calculation

      We facilitate digital premium calculators to help you evaluate and opt for customised healthcare insurance for your family members.

    • Secure Payment Modes

      Our policy portals offer various digitally secure payment modes, including credit/debit cards or net banking. Once purchased, you will receive authentic policy documents immediately.

    • Transparent Policy Evaluation

      What we promise on paper is what you get in times of emergencies. All our healthcare insurance plans include all the terms and conditions for your ready reference.

    • Readily Available Value Added Services

      While browsing online through our mediclaim policies, you can easily check out other add-on benefits. These include OPD care, co-payment waiver, and reduced wait time for pre-existing diseases, among others, to cover your specific needs.

    What are the Factors Affecting Premium of Medical Insurance Policies

    We adhere to the underwriting process and consider many factors on which your insurance premium will depend. Listed below are some determining factors:

    • Age Factor: The risks of illnesses go up as we age, so the premium will cost you more as you grow older since there are health risks to consider.
    • Pre-existing Conditions: Premium costs are high if one has any pre-existing medical condition, such as hypertension, asthma, and diabetes when buying a health cover.
    • Body Mass Index: A high BMI indicates that a person may have higher health risks; thus, one is likely to spend more on the premium.
    • Lifestyle: Some risky lifestyle habits, including tobacco consumption, drinking, and smoking, can lead to a high premium.

    How to Calculate Premium of Medical Insurance Plans?

    You can now calculate the premium using a simple digital calculator designed especially for medical policies. This tool helps you get the right estimate of the amount of premium you will have to pay for your policy. It considers various factors to calculate the premium, including the information you have entered. Here are the steps to calculate your premium:

    • Step 1: Visit the Health Insurance Premium Calculator page.
    • Step 2: Choose the desired policy and enter your mobile number in the 'Get Quote' section.
    • Step 3: Enter the pin code and email, followed by the details of all the members to be insured.
    • Step 4: Customize the policy by changing the sum insured and add-ons as per your needs.
    • Step 5: That's it! Your instant health insurance quote is calculated, including 18% GST.

    We offer three policy estimation options: family cover, pre-existing diseases cover, and senior citizen insurance. The premium calculator will automatically calculate the amount you must pay to be eligible for the coverage. You can check the premium and critical benefits in your base mediclaim insurance policy.

    How to Choose the Best Health Insurance Plans in India?

    Buying the most suitable health plan involves careful planning and consideration of various factors. Investing in the right medical cover is a wise yet difficult decision for the well-being of yourself and your loved ones. But how choosing the right plan can be an overwhelming task.

    To understand which is the best medical insurance in India, you must study the scheme for the following advantages:

    • Verify Eligibility: Often, health policies come with entry age restrictions. With Care Health Insurance, you face minimum age restrictions with a minimum entry age of 91 days on a floater basis and get lifelong renewability.
    • Ensure Maximum Coverage: Most of our healthcare plans provide pre and post-hospitalization expenses, diagnosis expenses, treatment, medication, organ donor cover, and annual health check-ups.
    • Look for Affordable Premium: A budget-friendly premium is always on your mind while buying a medical policy. In our digital portal, you can utilise the health policy calculator to estimate the premium rates by customising the covers and sum insured as per your needs.
    • Check Exclusions: Check the exclusions list carefully before choosing a health policy. There are certain pre-defined conditions under which you cannot make a claim. So, go for the cover that offers maximum coverage with minimal exclusions.
    • Understand the Co-Payment Clause: Before investing in insurance for medical needs, it's advisable to check the co-payment clause. Co-pay in health policies refers to a specified percentage of the claim amount that needs to be borne by the insured person.
    • Select Wide Cashless Network Hospitals: Easy access to our empanelled network hospitals provides you with cashless treatment in the least time. Ensure a widespread cashless hospital network, and don't forget to look for well-renowned hospitals in your vicinity.
    • Bid for Higher Claim Settlement Ratio: Claim Settlement Ratio proves the company's reliability in settling claims. We promise the highest claim settlement ratio of 95.2% CSR (F.Y. 19-20).

    Key Things to Know Before Opting for Medical Insurance

    Under healthcare plans, the insured is any individual or family trying to get sufficient financial help during medical emergencies. However, there's more to the process and terms of medical insurance than this. So, let's understand the nuts and bolts of medical insurance policies in India so you make a well-informed decision:

    Assessment of Your Healthcare Needs

    First of all, you need to consider your medical condition before opting for a suitable medical policy. How old are you? Are you carrying any pre-existing diseases like diabetes or hypertension? Do you have a medical history in your family? Are there any specific treatments or surgeries you are anticipating? You must have solid answers to all these questions to land on the best health insurance plan.

    Insurance Enrolment

    Suppose you are a family man, aged 40, considering a medical cover for yourself, your wife (aged 35), and your daughter, aged 9. Being a middle-aged nuclear family, you are less prone to chronic diseases. Ideally, it would be best to have a comprehensive healthcare scheme covering all major health risks and treatments.

    Regular Premium Payment

    Generally paid monthly, the premium is the amount you invest with the insurer to receive health insurance benefits. The healthier and younger you are, the lesser premium rates you bear. However, factors like your lifestyle, drinking habits, city of residence, and family's medical history also affect your final premium pay-out.

    Deductibles and Co-payment Check

    Deductibles are a standard clause across insurance policies that indicate the amount you initially pay before your mediclaim starts paying for your medical expenses. Co-payment is another insurance clause requiring people aged 61 years and above to bear a percentage of their hospitalisation claim. Thus, deductibles and co-payment are stepping stones to reap the benefit of your healthcare insurance finally.

    Use of Preventive Care

    Taking timely precautions is the need of the hour, especially under the current pandemic's constant health risks. Under preventive care, mediclaim policies cover COVID treatment, annual health check-ups, general OPD visits, diagnosis, medical tests, consultations, etc., done to analyse any severe health patterns beforehand. By paying the premium, you can avail of preventive care benefits under your medical insurance plan.

    Hospitalization Process

    Unfortunately, if you or a family member needs emergency hospitalisation, you should reach the nearest network hospital. At network hospitals, you get a cashless billing facility along with other discounts on pharmacy and other non-medical expenses. Cashless hospitalisation saves you from paying hefty medical bills from your pocket as the insurance provider settles the claim directly with the hospital.

    Claim Settlement

    Your health policy comes into effect once you submit the claim form at the cashless hospital's TPA/insurance desk. However, if you happen to admit the patient to a non-network hospital, you can settle the claim but only through the reimbursement process. If you exhaust your sum insured, there's always a restoration benefit scheme provided by the insurer. That's why choosing an insurer with a high claim settlement ratio always helps.

    Learn more about the cashless claim settlement ratio here

    Porting Your Health Policy to Care Health Insurance

    There are more than one reasons to port your policy to Care Health Insurance. As an insured person, we promise you unique benefits with lifelong renewability under most of our health plans. Porting a medical plan is easy and can be done before the policy renewal stage. Just notify your existing insurer at least 45 days before the policy renewal date of an existing medical cover.

    You will be able to retain your policy benefits and accrued bonuses and transfer the time-bound exclusions, including credit for the waiting period for pre-existing diseases. It is possible to port a policy from one insurance company to another and from one health policy to another policy with the same insurance company.

    How to Port a Medical Insurance Policy?

    Here is a step-by-step guide to port your health insurance scheme and get covered under Care Health Insurance plans:

    1

    Step 1

    Duly fill the portability form with the existing insurance details, including the name of the insured person, their age, etc.

     
    2

    Step 2

    Fill up the proposal form with relevant details and submit the required documents along with it.

     
    3

    Step 3

    The requisite data will be furnished on the official portal of IRDAI.

     
    4

    Step 4

    The new insurance company will underwrite the proposal and inform the policyholder within 15 days.

     

    How to Buy Health Insurance Online?

    The best part about the online availability of health covers is the secure payment gateways. With easy-to-follow steps and trust-backed payment partners, we offer you a seamless experience of buying online health insurance. Also, our digital portal enables you to make premium payments through a hassle-free digital payment gateway.

    Here is a quick 6-step guide you should follow for making online insurance payments:

    • Visit our website and select a health policy based on your needs and sum insured requirements.
    • Click on ‘Get Quote’ and provide relevant details.
    • Enter the required information and customise your policy.
    • You will be redirected to the payment section.
    • Make payment through any secure digital payment mode.
    • You will get the new health policy documents on your registered email-id.

    How to Renew Medical Policy Online?

    Every medical policy terminates when the term for policy ends. That’s why renewing a medical policy is crucial to ensure uninterrupted healthcare coverage and added advantages like no claim bonus, coverage for a pre-existing ailment, etc. The process of renewing insurance involves the following steps:

    • Visit our official website for health insurance policy renewal.
    • Go to the renew section.
    • Enter the complete details, such as policy number, contact number, etc.
    • Under the payment section, pay the renewal premium through any secure payment mode.

    The way you buy a new health policy online, you also have the facility to renew your health plan through the digital mode, thus saving much effort.

    FAQs on Health Insurance

    Q. How much health policy insurance coverage do I need?

    The amount of insurance coverage you will need depends on your medical needs, age and health risks, the city you live in, and various other factors. Also, you must consider the treatment costs for your specific health condition before deciding how much sum insured is enough for you and your loved ones.

    Q. How much does health insurance cost?

    At Care Health Insurance, a 5-lakh medical cover starts with a premium as low as Rs. 358/month, subject to specific policy terms and conditions. Factors like the sum insured, type of coverage, policy term, count and age of insured members, and their pre-existing medical conditions, impact the chosen health plan’s premium cost.

    Q. Can I buy medical insurance and use it immediately?

    Yes, you can get immediate coverage under medical policies for any accidents or injuries. However, you can only avail of the policy's coverage for any illness-related hospitalisation after a standard waiting period of 30 days from the day your policy becomes effective.

    Q. What is the right age to invest in Health Insurance? Which is the best health insurance for myself and my family?

    The earlier you get a health cover, the lesser the premium you get to bear. The premium costs of health plans increase with age. Besides, the chances of having a pre-existing health condition also increase as we grow older– resulting in an increased premium. Thus, going for a health cover early in life is a wise decision.

    Q. What do you mean by network and non-network hospitals?

    Network hospitals are empanelled with a health insurer and provide you with cashless medical treatment. Here, you can present your health card to avail of a cashless hospitalisation facility and the insurer will directly settle the claim with the hospital. Whereas, non-network hospitals are not empanelled with the insurer and thus require reimbursement claim filing.

    Q. What is Waiting Period under Health Insurance?

    A waiting period is a pre-defined number of days you must wait before raising a claim under your health cover. There are three types of waiting periods, namely– an initial waiting period of 30 days, a waiting period for pre-existing diseases, and a waiting period for specified ailments/ treatments.

    Q. What happens if I don't pay my mediclaim insurance premium?

    Your health plan will expire if you do not pay the premium by the policy period end date. However, even if you miss the premium due date, you will be allowed a grace period of 30 days immediately following the policy period end date to pay the renewal premium. The policy will not provide coverage during the period of unpaid premium.

    Q. How does no claim bonus work in a healthcare insurance policy?

    A no-Claim Bonus (NCB) that is given to the policyholder for not raising any claim during a policy year. It is a bonus amount that becomes available as an increased sum insured for every claim-free year. The NCB amount will not exceed 50% of the sum insured under any medical policy insurance. The accrued bonus is reduced by 10% in the next policy year, if the insurer claims in a policy year.

    Q. What are the pre-existing diseases? Will my health policy cover the same?

    Pre-existing diseases are the diseases, illnesses, injuries, or related conditions for which a medical practitioner diagnosed a person within 48 months before the effective date of policy issuance by the insurer or its reinstatement. Yes, Care Health Policy Insurance covers pre-existing medical conditions but comes with a waiting period as per the chosen policy.

    Q. How can I get tax benefits from medical covers?

    With our medical insurance, you get a chance to increase your savings as you become eligible to get income tax benefits under Section 80D of the Income Tax Act. That is, you will be allowed to claim a tax deduction on your policy premium for which you have made a payment to us.

    Q. What does the sum insured mean under a mediclaim policy?

    The sum insured refers to the maximum coverage amount or pay-out that an insurer will be liable to pay an insured in case of an unforeseen medical emergency or planned medical treatment. The claim amount that exceeds the sum insured will have to be borne by the insured person.

    Q. Can I have multiple health insurance plans in India?

    Yes. You can buy yourself multiple health policies. If you have opted for more than one indemnity-based plan with other insurers or us, then you can opt for any of these plans to settle your claims, provided that the claim amount payable is up to the sum insured of the chosen policy. If the claim amount under a single policy exceeds the sum insured, you have the right to select the insurer to settle the claim. We will settle the medical expenses if you have opted for our plan, subject to the policy terms and conditions.

    Q. Can I add my ageing parents to my medical policy?

    Yes, you can include ageing parents in your health plan easily by informing us during renewal. However, for elderly parents above 60 years, we recommend medical insurance for senior citizens that will better meet their age-related healthcare needs.

    Q. Does health policies cover robotic surgery & modern treatments?

    Yes, our comprehensive insurance policies cover various expenses under advanced medical treatments, including robotic surgery and modern-day care treatments. We offer cover for more than 541 daycare procedures.

    Q. How does smoking affect the insurance premium for medical cover?

    Insurers consider the habit of smoking as a factor when assessing your health risks and calculating insurance premium rates. Generally, smokers need to bear a higher premium for any health cover, given that smoking makes people more vulnerable to chronic diseases and other health hazards.

    Q. Is there a grace period for renewal?

    Yes, an insured person is allowed a grace period of 30 days immediately following the policy period end date to pay the renewal premium for a Care health insurance policy.

    Q. I'm covered under a corporate group policy. Do I still need a separate health cover?

    Yes, it is wiser to always have a separate healthcare insurance besides the employer health plan. It is because, the corporate plan does not offer extensive coverage, no tax benefits, and customisable benefits. Thus, it is better to protect your finances and health with a separate cover that meets all your healthcare needs effectively.

    Q. Can I take medical policy for my 5 years old kid?

    Yes, you can include your children aged 5 years or above under an individual medical plan. For children under 5 years of age, you can include them in a family floater plan with other family members who are 18 years and above.

    Q. Do health plans cover OPD expenses?

    We offer multiple health covers with the OPD benefit as an optional cover for an additional premium. Under this benefit, the policyholder will get reimbursement for the OPD expenses, including OPD consultations, diagnostics, and medicines, up to a specified limit subject to T&C.

    Q. Are medical tests mandatory while buying health and medical insurance?

    Pre-policy medical tests are usually required for older individuals, those with a pre-existing condition, or opted for a higher sum insured. However, it is best to go for a medical check-up when opting for a health policy to ensure hassle-free claim settlement.

    Q. How can I increase the sum insured for my medical insurance?

    You can increase the sum insured under your mediclaim plans at the time of policy renewal. The same can be done after specific medical tests and a revision of the claim history. But the sum insured cannot be increased further if the existing sum has already met the sum insured limit of your policy.

    Q. What are the details required for making a claim?

    For a cashless claim, you need to submit the pre-authorization form at the hospital's TPA desk. Also, you need to present your health card and identity proof at the network hospital. Under a reimbursement claim, submit the claim form and documents, such as identity proofs and hospital bills. The details required include name, contact information, policy number, past medical history, proposed line of treatment, duration of treatment, etc.

    Q. Can my claim get rejected? If yes, under what conditions?

    Yes, the claim may get rejected for several reasons like incorrect facts, non-disclosure of pre-existing conditions, claims under exclusions, etc.

    *Please read the policy T & C, brochure, and prospectus to know more about our medical plans cover as it may vary.

    # Feature available with Care Shield add-on

    ~ Feature available with Covid Care add-on

    ##IBAI Claims Handbook for FY 19-20

    ^Annual premium for product 'Care' and 'Care Shield (add on)' is Rs. 6160/-(excl. GST) for 1 adult falling under the age bracket 05-24 years.

    ^^Number of Cashless Healthcare Providers till 25th March 2022.

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