"Important notification regarding Cashless services: Click here. We are committed to providing access to quality healthcare at affordable premiums. With immediate effect, we have ceased cashless claim services at all Max Hospitals - NCR due to Unsustainable demands from a Customers perspective. We continue to provide the said services at alternate equivalent facilities among our comprehensive network of over 21,600 healthcare providers. - For any assistance regarding continued care at Max Hospitals (NCR), please intimate your claim by clicking here"

There have recently been some unsubstantiated reports about Care Health Insurance customers facing challenges with cashless claim settlements at our network hospitals; the same were subsequently found to be false and baseless.

As a specialized health insurer in its 13th operating year, we take immense pride in offering seamless cashless services to our customers through a vast, quality network of more than 22,000 healthcare providers; processing claims over Rs.16,000 Crores since inception.

It is a common practice at Care Health to take feedback from our healthcare delivery partners and we are pleased to report from a recent outreach that key providers within our cashless network have reverted with their confidence & satisfaction in our services.

Please be rest assured as valued customers of Care Health Insurance, that you will always receive access to quality healthcare through our curated network of healthcare providers, who like us have only the best interests of customers as their principal objective.

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Career at Care Health Insurance

Care Health Insurance (CHI), the health insurance arm of Care Health Insurance Limited (CHIL), is a specialized Health Insurer offering health insurance services to employees of corporates, individual customers and for financial inclusion as well. With CHI’s operating philosophy based on the principal tenet of ‘consumer-centricity’, the company has consistently invested in the effective application of technology to deliver excellence in customer servicing, product innovation and value-for-money services. Care Health Insurance currently offers products in the retail segment for Health Insurance, Critical Illness, Personal Accident, Top-up Coverage, International Travel Insurance and Maternity along with Group Health Insurance and Group Personal Accident Insurance for corporates.

Under International Travel Insurance, the company delivers customised coverage for travellers visiting overseas destinations with an aim to protect them from medical and non-medical expenses during an emergency. Check Travel Insurance here.

The organization has been adjudged the ‘Best Health Insurance Company’ at the ABP News-BFSI Awards & ‘Claims Service Leader of the Year – Insurance India Summit & Awards. Care Health Insurance has also received the ‘Editor’s Choice Award for Best Product Innovation’ at Finnoviti and was conferred the ‘Best Medical Insurance Product Award’ at The FICCI Healthcare Awards.

Being the most preferred health service provider, which is caring, cost effective, innovative and reachable.

  • To deliver solutions, beneficial to all stakeholders: our customers, our distributors, our employees and our shareholders.
  • To ensure, as part of the above, that all parts of society benefit from our developments and proposition e.g. rural areas, and the social sector.
  • To become an exemplary health insurance company, setting industry benchmarks in the area of customer care, products offering, communication clarity, along with customer treatment and engagement.
  • To build enduring and profitable relationships with our agents and distribution partners who share our vision.
  • As we guide our customers to address their Health needs, we ensure that both our services and relationships hold value for a lifetime.
  • To provide leading solutions for employers, so they can ensure better health for their staff.

Respect: We treat all our stakeholders the way we want to be treated, with consideration and respect.

Trust: We build long term relationship with employees, customers and distributors honoring our commitments.

Customer Excellence: We offer finest products and services to the customers by being refreshingly different and innovative.

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