How do Network Hospitals Support your Health and Wallet?

• Written by Jagriti Chakraborty

  Reviewed by Ritika Malik

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Ever glanced at a medical insurance plan and thought, “What exactly is a network hospital and why should I care?” You’re not alone.

We often focus on premiums and coverage gaps until an emergency strikes. The hospital you enter can make or break your experience. You can think of a network hospital as your priority access to stress-free treatment, i.e. cashless services, quick approvals, and less financial drama.

One must understand that the network hospitals are much more than names on your health policies. These hospitals are your real-time rescue plan, helping you cut through chaos so you can focus straight to recovery.

Stick around as we break down how network hospitals work, why they matter more than you think, and how the right hospital choice can save your life and your bank balance.

Network Hospitals: What & Why?

Network hospitals are pre-approved hospitals where the insurer provides cashless treatment to policyholders. This allows policyholders to receive quality treatment at a network hospital without worrying about paying upfront for medical expenses. Your insurer handles the payment directly with the hospital, based on your policy coverage.

Network hospitals are often overlooked in favour of premiums and pricing details despite their significance. The benefits they offer make them the backbone of an affordable treatment experience. They simplify the process of claim settlement and fast-track approvals, ensure quality treatment, and protect your finances when a medical crisis hits.

So, the real benefits go beyond paperwork. But how exactly do they support your health and wallet? Let’s find this in the next section.

What are the Benefits of Network Hospitals?

Network hospitals silently empower your health policy’s most considerable promise, i.e. effortless access to expert treatment. They take the stress out of medical emergencies and offer double defence for your wallet and well-being. Discover how?

• Cashless Treatment: Cashless treatment is the most significant benefit of modern health insurance. It allows you to receive quality medical treatment without paying anything upfront during hospitalisation. Forget the financial scramble; cashless treatment reduces financial burden and eliminates the lengthy reimbursement procedure.
• Transparent Medical Cost: Your health policy connects you to hospitals where costs are pre-negotiated. This implies you pay only what’s fair, with standardised rates and no guesswork, significantly reducing out-of-pocket expenses. In a nutshell, you get trusted treatment and real savings with no trade-offs on quality.
• Hassle-Free Claim Process: Unlike traditional reimbursement, which slows you down, a hassle-free claim process keeps it fast with frictionless support. When you’re admitted, the hospital coordinates directly with the insurer. There’s minimal paperwork, real-time approvals, and seamless bill settlement, eliminating out-of-pocket surprises and reimbursement hassle.
• Quality Healthcare: When you visit a network hospital, you’re entering an empanelled space, i.e., carefully vetted and approved by your insurer. Hospital empanelment is the insurer’s way of delivering top-notch treatment in a reliable, well-equipped, and ethical environment. One must understand that insurance empanelled hospitals are a part of a trusted ecosystem curated for your health and wallet.
• Pre-Authorisation for Planned Procedures: Pre-authorisation is when your insurer reviews and approves a planned medical procedure in advance. When scheduled for a planned treatment at a network hospital, you can consider it a medical go-ahead. This step ensures that the treatment you seek is covered under your health policy and confirms the medical costs that will be covered.
• Wide Access & Availability: From metropolitan cities to small towns, quality healthcare is available with a network of hospitals nearby. Health insurance companies often partner with several regional hospitals, bringing reliable and hassle-free healthcare right to your doorstep. You can easily locate the nearest network hospitals under health insurance through your insurer’s app or website, adding extra ease to your experience.

How does the Cashless Claim Process Work at Network Hospitals?

With cashless claim settlement, your individual health insurance manages the expenses directly, so you can focus on recovery, not dealing with administrative tasks. Discover how cashless claims work, step by step: 

Step 1: The patient visits a network hospital and provides their policy number, photo ID, and TPA (Third-Party Administrator) details to initiate the claim process.

Step 2: Once your identity and policy details are confirmed, the hospital initiates the pre-authorisation process for insurer approval.

Step 3: The insurer reviews the case details, checks policy coverage and confirms eligibility.

Step 4: Based on the review, the insurer may approve/decline or raise a query for additional information.

Note: Please inform your insurer or TPA (Third-party administrator) at least 2 days before planned hospitalisation. In emergency hospitalisation, ensure intimation is given within 24 hours of admission to avail cashless claim benefits.

Case Study: Why are Network Hospitals a Wise Choice for Treatment and Cost?

• Patient Name: Mrs. Sarita Mehta
• Age: 58
• Location: Mumbai, Maharashtra
• Medical Condition: Planned knee replacement surgery
• Health Insurance: Comprehensive health insurance with access to network hospitals
• Hospital Type: Insurance Empanelled Hospital

Scenario: Mrs. Mehta has been advised to undergo knee replacement surgery. This was a planned procedure with significant cost involved. Her family chose an empanelled hospital to avail of a cashless treatment facility.

What Happened 

• Pre-authorisation was submitted 3 days before admission with all the necessary documents. 
• The insurer approved the medical procedure within 24 hours based on policy coverage. 
• The hospital ensured quality treatment from surgery to post op stay. 
• The treatment cost was managed efficiently through the cashless claim process. 
• The family had no financial burden and avoided the hassle of lengthy paperwork. 

Key Takeaway

Choosing a network hospital from the network hospital list gave Mrs. Mehta’s family quality treatment without the financial stress, a tangible reminder of why health insurance exists.

Common Myths about Network Hospital

Even with success stories like Mrs. Mehta’s, certain misconceptions about cashless hospitalisation can prevent people from making the most of their health insurance.  Here’s the truth behind some of the biggest misconceptions.

Myth 1: Cashless Hospitalisation means Everything is Free

Fact: Cashless hospitalisation covers expenses as per the policy's terms and conditions. Specific non-medical charges, exclusions, or limits on room rent, consumables, and diagnostics still require out-of-pocket payment.

Myth 2: Cashless Claim Settlement always Gets Approved Instantly

Fact: While the cashless claim settlement is faster than reimbursement, approval depends on policy coverage, documents submitted and other medical necessities. Sometimes, the insurer may require additional clarification, which can result in extra time.

Myth 3: Network Hospitals Compromise on Quality to Reduce Costs

Fact: Network hospitals are empanelled only if they pass rigorous checks for safety, quality and integrity. Partnering with insurers symbolises trusted treatment at pre-approved and transparent rates.

Myth 4: The Cashless Process is Complicated

Fact: The cashless process is specifically designed to be user-friendly and straightforward. Minimal paperwork, quicker approvals, and full support make the whole experience hassle-free.

Myth 5: Only Metropolitan Cities have Network Hospitals

Fact: Network hospitals under health insurance are spread across metropolitan and remote areas. Most insurers maintain an extensive reach, ensuring access to cashless treatment wherever you go.

Myth 6: You can’t use Network Hospital Benefits outside your Home City

Fact: Your network hospital benefits are not restricted to your home city. Whether travelling for work or on vacation, you can access quality treatment at any empanelled hospital within your insurer's network. All you need to do is inform your insurer through the app or website, and simply go through the standard cashless claim process.

Tips to Choose the Right Insurance with a Strong Hospital Network

Choosing the right health insurance policy is not about policy terms or premiums; it’s about how easily you can get quality treatment when needed. A vast hospital network ensures quick treatment, stress-free claim support, and peace of mind wherever you go.

• Check the Network Hospital List: Explore the insurer’s hospital list online or their brochure to identify network hospitals near you and in other places you often travel to.
• Always Look for Super-Speciality Tie-ups: Look for health insurance that connects you to access advanced and specialised treatments.
• Check Claim Settlement Support: Review how efficiently the insurer manages claim approvals and settlements.
• Review Customer Feedback: Always review policyholder ratings and testimonials to better understand reliability and service.
• Check Standard Exclusions: Review policy exclusions and coverage when selecting the right health coverage to stay financially prepared.
• Compare Plan Wisely: Look beyond premiums. Weigh your options carefully to match your medical and travel needs.

Are you ready to choose confidently? Pick a health coverage that brings quality treatment closer to you. 

Protection You Can Rely On!

Network hospitals complete the promise of individual and family health insurance by making quality care easy and accessible. These hospitals offer cashless treatment, pre-negotiated rates, and nationwide presence that collectively ease emotional and financial burdens during a medical crisis. With the proper insurance, a network hospital manages minor concerns to serious situations, ensuring your energy goes toward healing, not handling hassles.

>> Also Read: Cashless Hospital List of Care Health Insurance

Disclaimer: All plan features, benefits, coverage and claims underwriting are subject to policy terms and conditions. Kindly refer to the brochure, sales prospectus and policy documents carefully.