Care Insurance
  • Published on 5 Jun, 2026

    Updated on 5 Jun, 2026

  • 10 Views

    2 min Read

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  • Frequently Asked Questions

  • Q. Do I need pre-approval for cashless hospitalisation?

    Yes, most cashless treatments require pre-authorisation from the insurer before admission or treatment.

    Q. Can I choose any network hospital for planned treatment?

    Yes, you can select any of the listed network hospitals, provided they meet your treatment requirements.

    Q. How often is the network hospital list updated?

    The list is updated periodically by the insurer to add or remove hospitals based on partnerships.

    Q. What documents are needed at a network hospital?

    You typically need your health card, ID proof, and policy details at the hospital’s insurance desk.

    Q. Can network hospitals vary by my policy type?

    Yes, the availability of certain hospitals or services may vary depending on your specific plan.

    Q. Is emergency admission covered under cashless treatment?

    Yes, but you or the hospital must inform the insurer within the specified time for approval.

    Q. Can I switch hospitals during treatment under cashless?

    It may be possible, but it requires insurer approval and proper documentation.

    Q. Are diagnostic services also covered at network hospitals?

    Some diagnostics may be covered if they are part of hospitalisation and policy terms.

    Q. What happens if cashless approval is partially denied?

    You may need to pay the non-approved amount and claim reimbursement later if eligible.

    Q. Can I check hospital ratings within the network list?

    Insurers do not always provide ratings, so you may need to check external sources for reviews.

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