Care Insurance
  • Published on 1 Sep, 2022

    Updated on 17 Jul, 2026

  • 3517 Views

    4 min Read

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  • Frequently Asked Questions

  • Q. Can an insurer add custom permanent exclusions to my plan?

    Yes. Based on your medical history, age, and lifestyle disclosures during the underwriting stage, an insurer can add specific permanent exclusions in health insurance policies for highly chronic or uninsurable conditions. These will be explicitly highlighted in your policy schedule.

    Q. Are alternative therapies like Ayurveda or Homoeopathy excluded?

    Historically, alternative treatments were part of the standard medical insurance exclusions. However, modern health plans frequently cover AYUSH treatments, provided the therapy is administered at a government-recognised, accredited hospital.

    Q. What is the difference between a waiting period and a permanent exclusion?

    A waiting period is a temporary restriction. Once you cross the specified timeline, the disease is fully covered. A permanent exclusion, however, is a condition or treatment that will never be settled by the insurer, regardless of how long you hold the policy.

    Q. What is a Claim Shield rider?

    A Claim Shield rider is a popular optional add-on that covers the cost of non-medical consumables (such as gloves, masks, and surgical gowns) during hospitalisation, effectively overriding one of the most common exclusions in health insurance policies.

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