Care Insurance
  • Published on 17 Jul, 2026

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  • Frequently Asked Questions

  • Q. What is the main difference between trip cancellation and trip extension?

    Trip cancellation applies before your departure and refunds your non-refundable prepaid deposits. Emergency trip extension applies during your journey, covering costs if an emergency forces you to extend your overseas stay past your original return date.

    Q. How long can a policy automatically extend during an emergency?

    Depending on your insurer, most travel insurance for extended-stay plans offers an automatic extension of 7 to 30 days if your emergency return is delayed due to unavoidable disruptions such as natural disasters, airspace closures, or medical quarantines.

    Q. What should I do if my flight is cancelled and I run out of medical coverage?

    Contact your insurance provider immediately before your original policy expires. Inform their emergency travel assistance abroad team of the delay. If the disruption falls under a covered reason, they will apply an unexpected trip extension to keep your medical shield fully active.

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