Care Insurance
  • Published on 11 Jun, 2026

  • 8 Views

    4 min Read

Loading article content...
Loading sidebar...
  • Frequently Asked Questions

  • Q. Can I get a cashless facility if I get admitted to a non-network hospital?

    No, you cannot. Cashless services are strictly limited to your insurer's pre-approved network partners. If you choose a non-network hospital, you will have to pay the entire bill yourself at discharge and then file a reimbursement claim later.

    Q. What should I do if my cashless request gets rejected by the insurer?

    A rejection of a cashless request does not mean your insurance cover is invalid. It simply means the insurer needs more documentation or the condition requires a deeper review. In this case, you must pay the hospital bill yourself, collect all original documents, and submit a reimbursement claim later.

    Q. Do I need to pay any money at all during a cashless discharge?

    Yes, you will need to pay for non-medical expenses, exclusions, co-payments (if applicable), and any room-rent differences if you choose a room more expensive than your policy permits.

    Q. Can I use my digital health card on my phone to get cashless care?

    Yes, almost all modern hospitals and insurance companies accept a verified digital version of your health insurance card on your smartphone, along with a valid government identity proof like an Aadhaar card or passport.

Loading footer content...