Care Insurance
  • Published on 27 Feb, 2020

    Updated on 10 Jul, 2026

  • 549 Views

    4 min Read

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  • Frequently Asked Questions

  • Q. Why do student travel insurance claims get rejected?

    Student travel insurance claims get rejected because the incident falls under international student health insurance limitations, such as illegal activities or non-emergency treatments or due to incomplete documentation and late submissions.

    Q. Does student travel insurance cover pre-existing conditions?

    Yes, student travel insurance policies cover pre-existing conditions emergency coverage but strictly in the event of a sudden, life-threatening condition.

    Q. Is adventure sports coverage available for students?

    Yes, adventure sports coverage is available to students, but it is rarely included in a standard policy and must be selected from available add-ons or additional benefits.

    Q. Does student travel insurance cover injuries from playing university or college sports?

    Yes, we cover sports injuries in accidental cases if the benefit is added during the time of purchasing the policy.

    Q. Is mental health counselling or psychiatric care covered under a standard student policy?

    Yes, a student travel policy includes mental health counselling or psychiatric care as an optional add-on benefit which you need to select at the time of purchase.

    Q. What happens to my student insurance coverage if I take up a part-time job or internship?

    Taking up a part-time job or internship does not affect your student insurance coverage, and it continues to cover liabilities and unforeseen events.

    Q. What happens if a claim is rejected due to an exclusion?

    If your claim is rejected due to a policy exclusion, you will not receive any reimbursement and must cover all resulting medical or travel expenses entirely out of pocket.

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