About Us

Care Health Insurance is a specialized health insurer offering products in the retail segment for Health Insurance, Top-up Coverage, Personal Accident, Maternity, International Travel Insurance and Critical Illness along with Group Health Insurance and Group Personal Accident Insurance for Corporates, Micro Insurance Products for the Rural Market and a Comprehensive Set of Wellness Services. With its operating philosophy being based on the principal tenet of ‘consumer-centricity’, the company has consistently invested in the effective application of technology to deliver excellence in customer servicing, product innovation and value-for-money services.

Apart from numerous awards since inception, more recently Care Health Insurance was conferred the ‘Overall Achievement Award’ (SAHI category) at the ASSOCHAM 16th Global Insurance Summit & Awards; ‘Smart Insurer’ and ‘Sales Champion’ awards in Health Insurance category at the 11th ET Now Insurance Summit & Awards 2024; ‘Claims Service Leader for the Year’ & ‘Best Health Insurance Company in Rural Sector’ awards at the India Insurance Summit & Awards 2024, and ‘Best Health Insurance Plan – Care Plus’ at the Global Financial Planner’s Summit 2024.

Vision

Being the most preferred health service provider, which is caring, cost effective, innovative and reachable.

Mission

• To deliver solutions, beneficial to all stakeholders: our customers, our distributors, our employees and our shareholders.
• To ensure, as part of the above, that all parts of society benefit from our developments and proposition e.g. rural areas, and the social sector.
• To become an exemplary health insurance company, setting industry benchmarks in the area of customer care, products offering, communication clarity, along with customer treatment and engagement.
• To build enduring and profitable relationships with our agents and distribution partners who share our vision.
• As we guide our customers to address their Health needs, we ensure that both our services and relationships hold value for a lifetime.
• To provide leading solutions for employers, so they can ensure better health for their staff.

Core Values

Respect: We treat all our stakeholders the way we want to be treated, with consideration and respect.

Trust: We build long term relationship with employees, customers and distributors honoring our commitments.

Customer Excellence: We offer finest products and services to the customers by being refreshingly different and innovative.

Quality Policy

Care Health Insurance Ltd has adopted the QMS (Quality Management System) framework inline to ISO 9001:2015 standards. Our Quality Policy is attached herewith: