Care Insurance
  • Published on 23 Aug, 2024

    Updated on 15 Jul, 2026

  • 21614 Views

    3 min Read

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  • Frequently Asked Questions

  • Q. Is OPD covered in mediclaim policies by default?

    No. Standard base policies exclude routine outpatient expenses by default and require a minimum of 24 hours of hospitalisation. To claim doctor fees and pharmacy bills, you must select a specialised health insurance with OPD cover or attach a dedicated OPD rider to your primary plan.

    Q. How do I file an outpatient claim?

    The outpatient claim process can be handled in two ways. For a cashless experience, visit a partner network clinic and present your digital health ID card. For non-network clinics, pay the doctor upfront, collect the stamped bills and prescriptions, and upload them via your insurer's mobile app for rapid reimbursement.

    Q. Are dental treatments and spectacles covered under standard OPD insurance?

    Routine dental cleanings and corrective spectacles are typically excluded from basic OPD limits as lifestyle or cosmetic care. However, comprehensive OPD health insurance plans or specialised OPD riders occasionally offer sub-limits for accidental dental interventions and corrective eye evaluations.

    Q. Is there a waiting period to claim OPD benefits?

    Unlike inpatient hospitalisation covers that require a 30-day initial waiting period or multi-year pre-existing disease limits, many modern health insurance plans with OPD coverage allow you to utilise your outpatient benefits from day one of the policy inception.

    Q. Does filing an OPD claim impact my No Claim Bonus (NCB)?

    No. In the best health insurance with OPD cover frameworks, outpatient claims are processed out of a separate designated fund pool or rider balance. Because it does not touch your base hospitalisation sum insured, your accumulated No Claim Bonus remains fully protected.

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