/* CSS Variables */
:root {
    --primary-color: #1268B1;
    --primary-hover: #0f5a9a;
    --border-color: #D9D9D9;
    --text-gray: #666;
    --error-color: red;
    --yellow-bg: #FADF00;
    --light-blue-bg: #ECF5FD;
    --border-radius: 8px;
    --font-family: 'Source Sans Pro', sans-serif;
}

/* Reset & Base */
* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body, .grievance-btn, select, input {
    font-family: var(--font-family);
}

/* Layout */
.grievance-container, .grievance-box-content, .grievance-step-item, .grievance-box-steps, .grievance-btn {
    display: flex;
}

.grievance-container, .grievance-box-content, .grievance-right-div, .grievance-box-steps {
    gap: 20px;
}

.grievance-container {
    max-width: 1140px;
    margin: 0 auto;
    padding: 20px;
    width: 100%;
}

.grievance-container h3 {
    font-size: 20px;
    margin-bottom: 9px;
}

.grievance-container h4 {
    font-size: 18px;
}

.popup-content h3{ font-size: 22px; text-align: center;}

/* Grievance Components */
.grievance-left-div, .grievance-right-div, .grievance-box {
    border-radius: var(--border-radius);
}

.grievance-left-div {
    flex: 0 0 20%;
}

.grievance-left-div ul {
    box-shadow: 0 0 4px #0000002e;
    border-radius: 6px;
}

.grievance-right-div {
    flex: 0 0 80%;
    display: grid;
    grid-template-columns: 1fr;
}

.grievance-box {
    border: 1px solid var(--border-color);
    padding: 20px;
    background: white;
    margin-bottom: 20px;
}

.customer-contact ul{
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.customer-contact li{
    list-style: none;
    display: flex;
    align-items: center;
    gap: 10px;
}

.customer-contact li svg{
    flex-shrink: 0;
}


.grievance-box-content {
    position: relative;
}

.grievance-box-left, .grievance-box-right {
    flex: 1;
}

.grievance-box-right {
    position: relative;
    padding-left: 15px;
}

.grievance-box-right::before {
    content: '';
    position: absolute;
    left: -10px;
    top: 0;
    bottom: 0;
    width: 1px;
    background: var(--border-color);
}

.grievance-box-main .grievance-box-right::before {
    display: none;
}

.grievance-box-main .grievance-box-left {
    flex: 2;
}

.grievance-box-main h2 {
    margin-bottom: 10px;
}

.grievance-box-yellow {
    background: var(--yellow-bg);
    border: none;
}

.grievance-box-steps {
    flex-direction: column;
}

/* Tabs */
.grievance-tab {
    list-style: none;
    padding: 10px 15px;
    margin-bottom: 5px;
    cursor: pointer;
    transition: background-color 0.3s;
}

.grievance-tab:hover {
    background: #e0e0e0;
}

.grievance-tab.active {
    background: var(--light-blue-bg);
    color: var(--primary-color);
    border-bottom: 2px solid var(--primary-color);
}

.tab-content.active {
    display: block;
}

/* Step Items */
.grievance-step-item {
    gap: 10px;
    align-items: flex-start;
}

.grievance-step-item svg {
    flex-shrink: 0;
}

.grievance-step-item span {
    font-size: 15px;
}

/* Buttons */
.grievance-btn {
    background: var(--primary-color);
    border-radius: var(--border-radius);
    padding: 9px 13px;
    color: white;
    border: none;
    cursor: pointer;
    font-size: 16px;
    align-items: center;
    gap: 8px;
}

.upload-btn {
    background: #ffffff;
    color: #1a1a1a;
    padding: 12px 20px;
    border-radius: var(--border-radius);
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 16px;
    font-family: var(--font-family);
    width: 100%;
    border: 1px solid #D5D5D5;
}

.btn-left {
    display: flex;
    align-items: center;
    gap: 8px;
}

.submit-btn {
    flex: 1;
    max-width: calc(33.33% - 13.33px);
    height: 45px;
    background: var(--primary-color);
    color: white;
    border: none;
    border-radius: var(--border-radius);
    font-size: 16px;
    font-family: var(--font-family);
    cursor: pointer;
}

.complaint-btn {
    flex: 1;
    max-width: calc(33.33% - 13.33px);
    height: 45px;
    background: var(--primary-color);
    color: white;
    border: none;
    border-radius: var(--border-radius);
    font-size: 16px;
    font-family: var(--font-family);
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 10px 20px;
    margin: 0 auto;
}

.complaint-popup{ display: flex; flex-direction: column; gap: 8px; text-align: center; justify-content: center;}
.complaint-popup h3{ color: #0f5a9a; font-size: 22px;}
.complaint-popup h4{ font-size: 20px;}
.complaint-popup img{ text-align: center; margin: 0 auto;}

.submit-btn:hover {
    background: var(--primary-hover);
}

.delete-btn {
    color: #1a1a1a;
    border: none;
    border-radius: 4px;
    cursor: pointer;
    font-size: 12px;
    background: none;
}

/* Forms */
.form-field {
    position: relative;
}

.form-field input, .form-field select, .form-field textarea {
    width: 100%;
    height: 45px;
    padding: 8px 12px;
    border: 1px solid #ddd;
    border-radius: var(--border-radius);
    font-size: 16px;
    transition: all 0.3s ease;
    font-family: var(--font-family);
}

.form-field textarea {
    height: auto;
    min-height: 120px;
    resize: vertical;
    border-radius: 8px;
}

.form-field input:focus, .form-field select:focus, .form-field textarea:focus {
    outline: none;
    border-color: var(--primary-color);
}

.form-field input:focus + label, .form-field input:not(:placeholder-shown) + label, 
.form-field select:focus + label, .form-field select:valid + label {
    transform: translateY(-20px) scale(0.85);
    color: var(--primary-color);
    background: #ffffff;
    padding: 0 6px;
}

.form-field label {
    position: absolute;
    left: 12px;
    top: 15px;
    color: var(--text-gray);
    font-size: 16px;
    pointer-events: none;
    transition: all 0.3s ease;
    transform-origin: left top;
}

.form-field select {
    cursor: pointer;
    appearance: none;
    -webkit-appearance: none;
    -moz-appearance: none;
    background-image: url('data:image/svg+xml;charset=US-ASCII,<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" fill="%23666"><path d="M7 10l5 5 5-5z"/></svg>');
    background-repeat: no-repeat;
    background-position: right 12px center;
    background-size: 20px;
    padding-right: 40px;
}

.form-field select option {
    background: white;
    color: #333;
}

.form-field.error input {
    border: 1px solid var(--error-color);
}

.form-field.error label {
    color: var(--error-color);
}

/* Complaint Form */
.complaint-form {
    margin-top: 15px;
}

.complaint-form h4 {
    margin: 20px 0 15px 0;
}

.complaint-form .form-row {
    display: flex;
    gap: 15px;
    margin-bottom: 12px;
    flex-wrap: wrap;
}

.complaint-form .form-field {
    width: 31.7%;
}

.complaint-form .form-field label {
    top: 11px;
}

/* Customer Tab */
.customer-tab {
    display: flex;
    align-items: center;
    gap: 15px;
    margin-bottom: 15px;
}

.customer-tab ul {
    display: flex;
    align-items: center;
    gap: 10px;
}

.customer-tab ul li {
    list-style: none;
}

.customer-tab ul li a {
    border: 1px solid #ccc;
    color: #1a1a1a;
    border-radius: 6px;
    padding: 4px 20px;
    display: inline-block;
    text-decoration: none;
}

.customer-tab ul li a.active {
    background: var(--primary-color);
    color: white;
    border-color: var(--primary-color);
}

.customer-contact {
    display: none;
}

.customer-form {
    display: block;
}

.btn-complaint{ display: flex;justify-content: center; gap: 15px;}

.complaint-btn {
    background: var(--primary-color);
    color: white;
    border: none;
    border-radius: var(--border-radius);
    padding: 8px 15px;
    font-size: 16px;
    font-family: var(--font-family);
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 8px;
    justify-content: center;
    max-width: fit-content;
    margin: inherit;
}

button.complaint-btn.complaint-btn-outlined {
    background: none;
    border: 1px solid #1268B1;
    color: #1268B1;
}

.complaint-btn:hover {
    background: var(--primary-hover);
}

.complaint-btn-primary {
    background: var(--primary-color);
    color: white;
}

.complaint-btn-secondary {
    background: white !important;
    color: var(--primary-color) !important;
    border: 2px solid var(--primary-color) !important;
}

.complaint-btn-secondary:hover {
    background: var(--light-blue-bg);
}

.popup-content-wide {
    max-width: 450px;
}

.popup-buttons {
    display: flex;
    gap: 10px;
    justify-content: center;
    margin-top: 20px;
}

.popup-buttons .complaint-btn {
    flex: 0 0 auto;
    min-width: 140px;
}

.captcha-image {
    position: relative;
    display: flex;
    align-items: center;
    border: 1px solid #D5D5D5;
    border-radius: var(--border-radius);
}

input#captchaInput {
    border: 0;
}

#captchaCanvas {
    border-radius: var(--border-radius);
    background: #f8f9fa;
}

.captcha-refresh {
    border: none;
    border-radius: var(--border-radius);
    color: #1a1a1a;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 0 8px;
    background: none;
}

.captcha-container {
    width: 31.7%;
}

.captcha-section {
    
    margin-top: 30px;
}

.captcha-section .form-field {
    flex: 1;
}

/* Service Table */
.service-table {
    width: 100%;
    border-collapse: collapse;
    margin: 20px 0;
}

.service-table th, .service-table td {
    border: 1px solid #ddd;
    padding: 12px;
    text-align: left;
}

.service-table th {
    background: var(--primary-color);
    color: white;
    font-weight: bold;
}

.service-table td:last-child {
    width: 30%;
    text-align: center;
}

.service-table td:first-child {
    width: 70%;
}

.top-heading th {
    background: #f5f5f5;
    color: #1a1a1a;
}

.top-heading th:nth-child(2) {
    text-align: center;
}

/* Upload Components */
.upload-container {
    display: flex;
    gap: 15px;
    flex-wrap: wrap;
}

.upload-section {
    position: relative;
    width: 31.7%;
}
.file-list {
    margin-top: 15px;
}

.file-item {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 10px;
    border: 1px solid #ddd;
    border-radius: 6px;
    margin-bottom: 8px;
    background: #f9f9f9;
}

.file-name {
    flex: 1;
    font-size: 14px;
}

/* Popup */
.popup-overlay {
    position: fixed;
    top: 0;
    left: 0;
    width: 100vw;
    height: 100vh;
    background: rgba(0, 0, 0, 0.5);
    display: none;
    justify-content: center;
    align-items: center;
    z-index: 9999;
    box-sizing: border-box;
}

.popup-overlay.show {
    display: flex !important;
}

.popup-content {
    background: white;
    border-radius: 12px;
    padding: 30px;
    max-width: 600px;
    width: 90%;
    position: relative;
}

.popup-close {
    border-bottom-left-radius: 7px;
    border-top-right-radius: 7px;
    position: absolute;
    top: 0;
    right: 0;
    background: var(--primary-color);
    border: none;
    font-size: 24px;
    cursor: pointer;
    color: #ffffff;
    padding: 2px 10px;
}

#popupBody {
    max-height: 80vh;
}

#popupBody .complaint-examine h3 {
    margin-bottom: 10px;
}

.viewdetails {
    cursor: pointer;
    display: flex;
    align-items: center;
}

/* Complaint Components */
.complaint-examine ul {
    margin-top: 16px;
}

.complaint-examine ul li {
    list-style: none;
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
}

.complaint-examine ul li p {
    width: 31%;
    display: flex;
    flex-direction: column;
    line-height: 1.2;
}

.complaint-examine ul li p span {
    font-size: 14px;
}

.complaint-old-request-inner {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.complaint-old-request-inner ul {
    border-bottom: 1px solid #cccccc;
    padding: 0 0 5px 0;
}

.complaint-old-request-inner ul li {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 10px;
    flex-wrap: wrap;
}

.complaint-old-request-inner ul li p {
    display: flex;
    flex-direction: column;
    line-height: 1.3;
}

.complaint-old-request-inner ul li span {
    font-size: 14px;
}

.blue-text {
    color: var(--primary-hover);
}

.invalid-popup h3, .complaint-examine h3 {
    margin-bottom: 10px;
}

.invalid-popup ul {
    display: flex;
    flex-direction: column;
    gap: 10px;
    margin-top: 20px;
}

.invalid-popup ul li {
    display: flex;
    align-items: center;
    gap: 10px;
}

.invalid-popup ul li svg {
    flex-shrink: 0;
}

/* Media Queries */
@media (max-width: 768px) {
   
    .complaint-form .form-row{
        flex-direction: column;
    }

    .captcha-container{ width: 100%;}
    
    .captcha-image {
        justify-content: center;
    }
    
    .grievance-container {
        flex-direction: column;
        padding: 15px;
        gap: 15px;
        max-width: 100%;
    }

    .grievance-left-div, .grievance-right-div {
        flex: 1;
    }

    .grievance-left-div {
        order: 1;
    }

    .grievance-right-div {
        order: 2;
    }

    .grievance-box {
        padding: 15px;
        margin-bottom: 15px;
    }

    .grievance-box-content {
        flex-direction: column;
        gap: 15px;
    }

    .grievance-box-right {
        padding-left: 0;
    }

    .grievance-box-right::before {
        display: none;
    }

    .service-table {
        font-size: 14px;
        overflow-x: auto;
        display: block;
    }

    .service-table th, .service-table td {
        padding: 8px;
        min-width: 120px;
    }

    .grievance-btn {
        padding: 12px;
        font-size: 14px;
        width: 100%;
        justify-content: center;
    }

    .grievance-step-item {
        align-items: flex-start;
        gap: 8px;
    }

    .grievance-step-item span {
        font-size: 14px;
        line-height: 1.4;
    }

    

    .complaint-examine ul li p {
        width: 100%;
        margin-bottom: 10px;
    }

    .complaint-form .form-field {
        width: 100%;
    }

    .submit-btn {
        max-width: 100%;
        min-height: 40px;
    }

    .popup-content {
        padding: 20px;
        max-width: 95%;
    }

    .upload-container {
        flex-direction: column;
    }

    .upload-section{ width: 100%;}

    .upload-btn {
        min-width: 100%;
    }
}

@media (max-width: 480px) {
    .grievance-container {
        padding: 10px;
        gap: 10px;
    }

    .grievance-container h3 {
        font-size: 18px;
    }

    .grievance-container h4 {
        font-size: 16px;
    }

    .grievance-box {
        padding: 12px;
    }

    .service-table {
        font-size: 12px;
    }

    .service-table th, .service-table td {
        padding: 6px;
        min-width: 100px;
    }

    .grievance-tab {
        padding: 8px 12px;
        font-size: 14px;
        text-align: center;
    }

    .grievance-step-item span {
        font-size: 13px;
    }

    .grievance-btn {
        padding: 10px;
        font-size: 13px;
    }

    .popup-content {
        padding: 15px;
    }

    .complaint-form .form-field input, .complaint-form .form-field select {
        height: 40px;
        font-size: 14px;
    }

    .upload-btn {
        padding: 10px 15px;
        font-size: 14px;
        min-width: 100%;
    }

    .file-item {
        padding: 8px;
    }
}
/* Step content hidden by default */
.step-content {
    display: none;
}
.grievance-box-steps h4{
    background: #ececec;
    padding: 13px 5px;
    border: 1px solid #cfcfcf;
    font-size: 17px; 
    cursor: pointer;
}

/* Step accordion icon rotation */
.step-icon {
    transition: transform 0.3s ease;
}

.step-icon.rotated {
    transform: rotate(180deg);
}

/* WhatsApp Link Styles */
.whatsapp-link {
    display: flex;
    align-items: center;
    text-decoration: none;
    color: inherit;
}

.whatsapp-link:hover .whatsapp_img {
    content: url('https://careinsurance.com/religarecp/assets/images/shpimg/Whatsapp_con.png');
}

.whatsapp-link span {
    color: inherit;
}

.whatsapp-link:hover span {
    color: inherit;
}
/* WhatsApp Link Styles */
.whatsapp-link {
    display: flex;
    align-items: center;
    text-decoration: none;
    color: inherit;
    transition: all 0.3s ease;
}

.whatsapp-link:hover {
    transform: scale(1.05);
    color: #25D366;
}

.whatsapp-link .whatsapp-icon {
    transition: all 0.3s ease;
    margin-right: 10px;
}

.whatsapp-link:hover .whatsapp-icon {
    fill: #25D366;
    transform: rotate(10deg);
}

.whatsapp-link span {
    color: inherit;
}

.whatsapp-link:hover span {
    color: #25D366;
}
/* Custom input width class */
.custom_input {
    width: 31.7% !important;
}
/* Ensure conditional fields have same width as reference_id */
#corporateFields .form-field,
#agentFields .form-field {
    width: 31.7% !important;
}
/* Force conditional fields to match reference_id width exactly */
.complaint-form #corporateFields .form-field,
.complaint-form #agentFields .form-field {
    width: 31.7% !important;
    flex: 0 0 31.7% !important;
    max-width: 31.7% !important;
    min-width: 31.7% !important;
}